I'd like more focus on the Internet part for services and not just the Web. Browsers are completely broken for a friend of mine with vision issues.
My email client deliberately is set to read text and not show html as it's an email client.
So sometimes I get emails (including links for webinars) that I can't read.
So the Web hasn't just ruined itself, it's ruined email. It's also made these services rubbish for anyone with accessibility issues.